FAQ

What is the KPJ Cares Loyalty membership?

What are the benefits of being a KPJ Cares Loyalty member?

Who is eligible to register for a KPJ Cares Loyalty membership?

How do I become a KPJ Cares Loyalty member?

Are there any charges to become a KPJ Cares Loyalty member?

Do I need to renew my KPJ Cares Loyalty membership?

Is there any expiry date on my membership?

How many KPJ Cares membership can I have?

Where can I use my KPJ Cares Loyalty membership?

How do I earn Points?

How are points calculated?

Is there any expiry dates on the Points collected?

Can I transfer my points to other accounts/members?

Can I exchange my points for cash?

What can I do with my points?

Can I redeem vouchers to pay on behalf of another patient?

When will my Points be credited?

Do I earn Points for payments made via GL or Insurance?

How do I collect the points I missed prior to downloading of the app?

Can I use my points right away?

How can I check when my points expire?

What should I do if my points balance is incorrect?

How many membership tiers does the KPJ Cares Loyalty have?

How do I become a Silver member?

How do I become a Gold member?

How do I become a Platinum member?

What are the benefits of becoming a Silver, Gold and Platinum member?