We kindly request patients to settle their payments or acknowledge their bills for cases under insurance and guarantee letters at the dedicated payment counter or the respective floors of their wards. Upon payment completion, a discharge slip will be provided. Patients are then advised to present this discharge slip at the Nurses Counter and collect their medication, x-ray films, appointment cards, medical certificates (MC), and other relevant items.

For the convenience of our cash-paying patients, we accept payments through the following modes:

1) Cash

2) Banker’s Cheque/Cashier Order/Money Order

3) Credit Card (Visa, Master, Amex)

4) Debit Card

5) Telegraphic Transfer/Online Transfer

Pricing
Our pricing is simple, open and fair. We accept self-paying patients, as well as those sponsored or covered by Private Medical Insurance. 

Payment Counter
Pay or acknowledge your bill (for cases under Insurance and Guarantee Letter) at the In-Patient payment counter. Upon settling the bill, a discharge slip will be given to you. If paying by cash, you may use any of the following methods:-

• Cash
• Bankers Cheque / Cashier Order / Money Order
• Credit Card
• Debit Card
• Telegraphic Transfer
• Online Banking
  • Rawang Specialist Hospital Sdn Bhd (334166-V)
  • Maybank Islamic Berhad
  • 564061-430792

Guarantee Letter Application

Apply for your Guarantee Letter (GL) ahead of your appointment to save time. We’ll process your application and get the GL ready before your visit.

Insurance Panel 

We have agreements with most Malaysian and international insurance schemes, although we always advise patients to check with their insurer before starting treatment. 

Insurance Partners

• AIA Health Services Sdn Bhd (AIA - Employee Benefits)
• Allianz Life Insurance Malaysia Berhad
• Great Eastern Life Assurance (Malaysia) Berhad
• Great Eastern Takaful Berhad
• Hong Leong Assurance Berhad
• Zurich Life Insurance Berhad

Third Party Administrator (TPA) Partners

• Asia Assistance Network (M) Sdn Bhd
• Anzen Health / HealthMetrics
• ASP Medical Group
• CompuMed Services Sdn Bhd
• Health Connect Sdn Bhd
• IA International Assistance Sdn Bhd
• Intergrated Health Plans Pte Ltd
• MediLinkGlobal (M) Sdn Bhd
  
• MediExpress (Malaysia) Sdn Bhd
• MiCare Sdn Bhd
• MiyaCare Sdn Bhd
  
• PMCare Sdn Bhd
• Takaful Ikhlas Berhad

 

Insurance Providers

KPJ Healthcare proudly collaborates with esteemed insurance providers, both domestic and international. We strongly recommend that patients validate their coverage with their respective insurers before initiating any treatment. KPJ Healthcare’s esteemed insurance partners include:
- AIA Malaysia Berhad
- AIA Public Takaful Berhad
- Allianz Life Insurance Malaysia Berhad
- AmGeneral Insurance Berhad
- AXA Affin General Insurance Berhad
- AXA Affin Life Insurance Berhad
- Berjaya Sompo Insurance Berhad
- Etiqa Insurance Berhad
- Etiqa Takaful Berhad
- Great Eastern Life Assurance (Malaysia) Berhad
- Great Eastern Takaful Berhad
- Hong Leong Assurance Berhad
- Lonpac Insurance Berhad
- Manulife Insurance Berhad
- MCIS Zurich Insurance Malaysia Berhad
- MSIG Insurance (Malaysia) Berhad
- Prudential Assurance Malaysia Berhad
- Prudential BSN Takaful Berhad (PruBSN)
- RHB Insurance Berhad
- Syarikat Takaful Malaysia Berhad
- Takaful Ikhlas Berhad
- Tokio Marine Insurance (Malaysia) Berhad

For further information or enquiries, please contact +6037717 3000. Our team will assist you with insurance-related matters.