We aim to make your hospital visit as comfortable, safe and positive as possible.
Our team is committed to providing exceptional care, and ensuring your transition back home is well coordinated by our dedicated staff.
In our continuing effort to provide quality care and being a Planetree hospital, KPJ Ampang has adopted a flexible visitation policy throughout the facility. We welcome your families, friends, and loved ones to visit you during your stay in the hospital. However, for safety reasons, access to the hospital may also be limited during certain hours. Please kindly ask your visitors to observe and adhere to the following visiting hours and regulations:
Visiting Hours for General Ward & Maternity Ward
12.00 pm – 3.00pm
5.00pm – 9.30pm
Children under 12 years old are not encouraged to visit patients. Children must be accompanied by an adult at all times. No visitors are allowed after 9.30pm. We encourage visitors to be mindful of patient’s need for proper rest.
Intensive Care Unit (ICU) & Coronary Care Unit
12.30pm – 1.30pm
6.00pm – 8.00pm
Children 12 years and under are not permitted in both Intensive Care and Coronary Care units. Only two visitors per patient are allowed to visit at a time.
Security personnel and nursing staff members may restrict visiting hours at any time when it is deemed necessary to preserve the welfare of any patient. This is necessary to guarantee that our patients get uninterrupted rest.
Security Access Door
All entrance to the wards is secured via a Security Access Doors. Kindly press the bell when you wish to enter the ward.
Our hospital observes a strict "NO SMOKING" code of practice within its premises following the Ministry of Health regulations.
As one of our infection control measures, we do not encourage family members staying overnight with patient unless patient is very ill. Immediate family members who wish to stay overnight may request for a lodger bed to be placed in the patient's room. However, this facility is available only in Single Rooms and is chargeable upon request. Please inquire the staff nurse on duty should you need assistance.
To ensure convenience during your stay and visit at our hospital, we have provided you these services and facilities:
La Puteri Cafeteria Location: Located at the ground floor Operating hours: 7.30am – 6.30pm daily Food choices: Traditional Malay style buffet and A la Carte available
Der Backmeister - Your German Bakery Location: Located at the ground floor beside the cafeteria Operating hours: 7.30am – 9.30pm daily Food choices: Freshly baked healthy German breads and buns, sandwiches, soup, variety of pastries.
Selling all your needs for your stay and/or visit at KPJ Ampang. Items available are sundries, toiletries, reading materials, and others. Delivery of these items can be made to the ward upon request.
Location: Located at the ground floor Operating hours: 8.00 am – 7.30 pm Monday – Saturday, 9.00 am – 7.00 pm Sunday
Paying a visit in a hurry? We offer a variety of bouquet designs and gifts for your visit.
Location: Located at the ground floor Operating hours: 9.00 am – 7.00 pm Monday – Saturday, Close on Sunday
Surau / Muslim Prayer Room
Muslim patients and their visitors can perform prayer in the hospital "surau" which is located at the 1st floor
If you need an interpreter, please ask your nurse for arrangement. We will try to assist you as much as possible.
For your convenience, an automated teller machine (ATM) is located near the entrance to Accident & Emergency service at ground floor.
Calling Taxi / Grab
Needing a transport? You may request for a taxi service at the front desk counter located at the ground floor.
You are advised to wait at the main lobby area while waiting for the taxi.